Get The Refund Or Replacement You Deserve

Understanding The Lemon Law Process

When you purchase or lease a new vehicle, it is natural to expect that it works. You shouldn’t have to spend any time or effort repairing a brand-new vehicle. If you purchased a new vehicle that required multiple repair attempts, you may have a claim under the lemon laws in your state. The consumer protection attorneys at Lemon LawDog can handle your lemon law claim for you — and help you get the refund or replacement vehicle you deserve.

For a free case evaluation, please call us at 888-472-1124 or complete our contact form. Our lemon law attorneys handle vehicle defect claims for clients throughout Texas and Ohio.

The Lemon Law Process

In general, the lemon law process is carried out when a consumer who purchased a vehicle has made multiple attempts to repair it and it can’t be fixed. They want to get a replacement or a refund. Below are some of the specific steps that need to be taken.

Identify The Defect

First and foremost, the consumer has to identify the specific problem and report it. They will likely need to take the vehicle back to the manufacturer for repairs. These can sometimes be done at the dealership.

Make Multiple Attempts

If the first repair doesn’t work, multiple attempts are often needed. The manufacturer should be given a “reasonable number” of opportunities to fix the vehicle. It is when they cannot fix it that it could be declared a lemon.

Claim The Vehicle Is A Lemon

After these repair attempts have been unsuccessfully carried out, it’s time to formally notify the manufacturer that you believe the vehicle is a lemon and you are dissatisfied with it. Often, you do this by sending them a certified letter, making your intentions clear.

Considering Legal Options

The next step is to determine if you want to take legal action or go through arbitration. Arbitration may give you a chance to negotiate with the manufacturer, but it doesn’t always work out. If not, then you may have to continue your claim through a lawsuit. In some cases, a panel will review all of the evidence to determine if your car is a lemon or not.

Seeking A Resolution

The final step is the resolution of the claim. The court can require the manufacturer to pay you a refund for the vehicle or to give you a replacement vehicle, depending on the situation. Many consumers are not interested in a replacement, but simply want a refund so they can buy a different make and model.

These are the general steps that you need to take, but every lemon law case is unique. It’s important to understand exactly what legal options you have at this time.

Important Questions For Your Lemon Law Claim

Our lemon law attorneys represent clients throughout the state of Ohio and the state of Texas. Both states have similar requirements for filing a lemon law claim. Below are some important questions we encourage you to answer before getting your lemon law claim started:

What is the date of purchase of the vehicle?
What is the year, make and model of the vehicle?
What is the mileage on the vehicle? (This will help us determine if there is still a factory warranty on the vehicle).
Did you purchase a third-party warranty at the time of purchase? If so, what is the company’s name?
Was the vehicle purchased “as is?” If so, did you sign an “as is” disclosure statement?
At the time of purchase, did the dealership tell you that the vehicle had been modified at some point and did you have to sign a disclosure stating that the vehicle had been modified at the time of purchase?
How many times has the vehicle been in the shop for repairs since the time of purchase? Do you have copies of the repair orders?
Did you have to sign paperwork at the dealership twice?
Do you have copies of the purchase documents?
Where is the vehicle currently?
If the vehicle has been in the shop for an extended period of time, is the dealership waiting on parts?

Once you provide this information, we will be able to assess your case and determine whether you are entitled to a refund or replacement vehicle. Our lemon law attorneys can review your case and provide an honest assessment of your potential lemon law claim.

Let us review your vehicle’s warranty to determine whether you have a breach of warranty claim.

Schedule A Free Consultation To Discuss Your Lemon Law Claim Today

For a free consultation, call Lemon LawDog at 888-472-1124 or complete our contact form. Our attorneys have offices in Texas and Ohio, and we represent lemon law clients throughout both states.